Frequently asked questions
What does PHARA smell like?
PHARA has a warm, rich scent built around vanilla, tonka bean, warm amber, and white musk. It's soft but noticeable - the kind of scent people will ask you about.
How long does the scent last on skin?
The scent lingers noticeably after application. Exact longevity varies by skin type, but most users will find it lasts several hours.
Is the fragrance synthetic or natural?
PHARA uses a premium cosmetic-grade fragrance. Like most fine fragrances, it contains both synthetic and naturally-derived components. This is standard across the industry and allows for a more consistent, longer-lasting scent.
What are the key ingredients?
Shea butter, sweet almond oil, chamomile extract, marshmallow root extract, and vitamin E - chosen for genuine moisture and skin feel. Full ingredients list on our shop page.
Does PHARA contain parabens?
No. PHARA uses phenoxyethanol and ethylhexylglycerin as preservatives — a clean, widely-used alternative to parabens.
Is it suitable for sensitive skin?
PHARA is formulated without parabens and uses gentle, well-established ingredients. However, as with any new skincare product, we recommend patch testing first if you have sensitive skin.
Is PHARA cruelty-free?
Yes. PHARA is not tested on animals, and we do not use any animal-derived ingredients.
Where is PHARA made?
PHARA is formulated and manufactured in Australia.
How long will one tube last?
The 100mL tube used once or twice daily will typically last 6–8 weeks.
What if I'm not happy with my purchase?
If you're not satisfied, contact us at sales@phara.com.au within 30 days of delivery and we'll work with you to make it right.
How much does shipping cost?
We offer free standard shipping on all Australian orders.
How long does delivery take?
Orders are dispatched within 2 business days. Standard delivery typically takes 3–7 business days depending on your location.
Do you ship internationally?
Currently PHARA ships within Australia only. International shipping is coming soon.